Fadumo Ahmed’s picture was on posters put up on the streets around the site of the blaze as friends desperately searched for information but heard nothing.
Ms Ahmed, 32, lived on the 19th floor of the block and shared a heartbreaking call as the fire closed in, telling her mother: “I can’t get out. Goodbye.”
But it emerged yesterday the cleaner was found unconscious on the 18th floor by a fire crew who got her to safety outside.
Ms Ahmed has been in hospital since the fire eight days ago surrounded by her family, who had no idea of the appeals being made for her.
Ms Ahmed’s mother, who asked not to be named, said: “In her last call to us she said, ‘I can’t come down any more. I can’t get down. I’m in God’s hands now. Pray for me. Goodbye.’ We all cried.”
“He [the firefighter] is a hero. He saved her life, it’s that simple. Otherwise, she wouldn’t have got out.”
“We are just so happy she is okay. When we saw how bad the fire was and knew she was inside, it was terrible. We didn’t think anyone else could get out of there alive.”
Ms Ahmed is now recovering from the effects of smoke inhalation.